Children Under the Age of 13 Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@Forwardlane.com.
Collection and Use of InformationInformation You Provide to UsIdentity Data: Includes first name, maiden name, last name, username or similar identifier, date of birth, social media usernames/handles and/or gender.Profile Data: Includes your username and password, purchases or orders made by you, your preferences, feedback, responses, preferences in receiving marketing from us and communication preferences.Financial and Transaction Data: Includes bank account, payment card details and/or details about payments to and from you and other details of Services you have purchased from us.
Contact Data: Includes billing address, delivery address, email address and telephone number(s).Participation Data: Includes information received through participation in any interactive features of our Services, surveys, contests, promotions, biographical information, source code, requests for customer support or information you choose to otherwise communicate with us.
Information We Collect Automatically When You Use Our Services
When you access or use our Services, we may automatically collect, store, use, and/or transfer different kinds of personal data about you, including:Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, access time, pages viewed, pages you visited before navigating to our Services, browser plug-in types and versions, operating system and platform.
Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”).
Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your Choices” below.Information We Collect from Other Sources: We may also obtain information from other sources and combine that with information we collect through our Services. We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Technical Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data, which will be used in accordance with this privacy notice.Information We Collect from Sub-processors: A sub-processor is a third-party data processor engaged by Forwardlane, who has or potentially will have access to or process information you provide to us or we collect automatically. Forwardlane engages different types of data sub-processors to perform various functions as explained in the chart below. A list of sub-processors engaged by Forwardlane is maintained at http://forwardlane.com/privacy/subprocessors.
Use of Information We may use information about you for various purposes, including to: Provide, maintain and improve our Services, including, for example, to register you as a new customer, to process and deliver your order including managing payments, fees and charges; Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;Send you technical notices, updates, security alerts and support and administrative messages; Respond to your comments, questions and requests and provide customer service; Communicate with you about products, services, offers, promotions, rewards and events offered by Forwardlane and others, and provide news and information we think will be of interest to you;Monitor and analyze trends, usage and activities in connection with our Services; Personalize and improve our Services and provide content or features that match user profiles or interests; Process and deliver contest entries and rewards; Deliver relevant website content and/or advertisements to you and measure or understand the effectiveness of the advertising we serve to you; Link or combine with information we get from others to help understand your needs and provide you with better service; andAdminister and protect our business and our Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting data).
Data SecurityWe have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.Data RetentionWe will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
This information may be used by Forwardlane and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests and better understand your online activity.Your ChoicesAccount InformationYou may update, correct or delete information about you at any time by logging into your online account. If you wish to delete your account, please email us at firstname.lastname@example.org, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.CookiesMost web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.Promotional CommunicationsYou may opt out of receiving promotional communications from Forwardlane by following the instructions in those communications or by visiting http://forwardlane.com/optout.